Welcome to EcuaOasis’s FAQ page! Here you’ll find answers to our most frequently asked questions. If you have any other questions, please reach out to us at ecuaoasis@gmail.com or info@ecuaoasis.com – we’re here to help!

1. Where do we ship from?
For most products, shipments are fulfilled by our trusted partners in the U.S. and select international locations to ensure timely delivery across the USA. Exclusive items like artist Janet Tábara’s works are shipped from our office in Guayaquil, Ecuador.

2. How long will my order take to arrive?
We offer free standard shipping for U.S. orders. Each product page displays an estimated delivery time, from 2 to 24 business days. International orders incur additional fees, with delivery times based on the destination.

3. What payment methods are available?
We accept all major credit and debit cards (VISA, MasterCard, American Express, Discover) and offer secure payment through PayPal.

4. Is my information secure on the platform?
We do not sell user data to third parties. All payment details are encrypted and securely transmitted to our payment processor's servers, ensuring your information remains protected.

5. How can I get in touch with EcuaOasis?
For further assistance, please contact us at ecuaoasis@gmail.com or info@ecuaoasis.com. We're happy to help with any questions or concerns!

FAQ
Find answers to our most frequently asked questions below. For any additional inquiries, feel free to reach out to us at ecuaoasis@gmail.com or info@ecuaoasis.com – we’re here to help!
1
For most of our products, shipments are fulfilled by our trusted partners in the United States and select locations internationally to ensure timely delivery across the USA. Items in our exclusive collection, such as original works by artist Janet Tábara, are shipped directly from our main office in Guayaquil, Ecuador.

For any further questions, feel free to reach out to us!
2
We offer free standard shipping on all U.S. orders, and delivery times vary depending on the product. Each product page displays an estimated delivery time, with the fastest option being 2 business days and the longest being 24 business days. If you need further assistance with shipping information, feel free to reach out to us at ecuaoasis@gmail.com.

For international orders, please note that additional shipping fees and delivery times will vary based on the destination.
3
We accept payments via major credit and debit cards, including VISA, MasterCard, American Express, and Discover. Additionally, we offer secure payment through PayPal for added convenience and flexibility.
4
We prioritize the privacy and security of your information. Rest assured, we do not sell any user data to third parties. All payment information is encrypted and securely transmitted to our payment processor's servers. Your payment details are never stored on our servers, ensuring your information remains protected at all times. More information about Privacy Policy at: https://ecuaoasis.com/policies/privacy-policy
5
Please feel free to contact us on WhatsApp by clicking here. You can also write to us via email: ecuaoasis@gmail.com CC: info@ecuaoasis.com
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